We will publish any patient survey information and results here in the future.
Patient Survey 2018
We decided this year to try and focus on engagement and online usage / access, as a way of communicating with our patients and then understanding their understanding of ways to access the surgery.
We gave out questionnaires to patients over a 3 week period and obtained 367 responses, so just over 5% of our practice population.
1. Do you access our website for Practice information and access to online services?
Yes 58%
No 42%
Increase on last year
2. Are you aware of the Bury Directory?
(www.theburydirectory.co.uk)
Yes 23%
No 77 %
Increase on last year
3. How do you normally book your appointments at the practice?
(please circle all that apply)
o1 In person 19% (decrease to previous year)
o2 By phone 79% (decrease to previous year)
o3 Online 39% (increase to previous year)
4. Are you aware of the Stay well Team available to patients over 65 Years old?
Yes 21%
No 79%
5. How likely are you to recommend your GP surgery to friends and family if they need similar care or treatment?
o1 Extremely likely 52.5%
o2 Likely 32%
o3 Neither likely nor unlikely 10%
o4 Unlikely 2%
o5 Extremely unlikely 3%
o6 Don’t know 0.5%
