Longfield Medical Practice

0161 773 0494

Patient survey and results

We will publish any patient survey information and results here in the future.

Patient Survey 2018

We decided this year to try and focus on engagement and online usage / access, as a way of communicating with our patients and then understanding their understanding of ways to access the surgery.

We gave out questionnaires to patients over a 3 week period and obtained 367 responses, so just over 5% of our practice population.

1. Do you access our website for Practice information and access to online services?

Yes 58%

No 42%

Increase on last year

 

2. Are you aware of the Bury Directory?

(www.theburydirectory.co.uk)

Yes 23%

No 77 %

Increase on last year

 

3. How do you normally book your appointments at the practice?

(please circle all that apply)

o1 In person 19% (decrease to previous year)

o2 By phone 79%  (decrease to previous year)

o3 Online 39% (increase to previous year)

 

4. Are you aware of the Stay well Team available to patients over 65 Years old?

Yes 21%

No 79%

 

5. How likely are you to recommend your GP surgery to friends and family if they need similar care or treatment?

o1 Extremely likely 52.5%

o2 Likely 32%

o3 Neither likely nor unlikely 10%

o4 Unlikely 2%

o5 Extremely unlikely 3%

o6 Don’t know 0.5%