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Noticeboard

 

CORONAVIRUS  (COVID-19) UPDATE: 12/03/20

If you have a pre-booked appointment at the surgery over the next few days, please contact us BY TELEPHONE in advance of this for advice if you develop any of the following symptoms - cough, cold, fever, shortness of breath - OR if you have recently returned from an area affected by coronavirus OR if you have been in contact with someone who has tested positive for Coronavirus.

 

If you may have been exposed to coronavirus DO NOT ATTEND your GP or hospital emergency department, please visit https://111.nhs.uk/covid-19 for further advice, or call NHS 111.

Online booking of fact to face appointments has been suspended for the foreseeable future to ensure that patients are triaged to the right service and no-one is put at risk of Coronavirus.

 

Telephone Lines

telephoneOur telephone lines are open from 8.00 am until 6.30 pm.  We close from 1.00 pm to 3.30 pm on the third Tuesday  of each month for staff training.

We realise it can be very frustrating for patients trying to get through on the phone but there are a number of things patients can do to help alleviate the pressure put on our telephone system:

Please do not ring with routine enquiries first thing in the morning. This includes asking for test results, chasing referral information etc.  It helps if you can leave this until later in the morning or later in the afternoon when the lines may be quieter.

Please make your call as brief as possible - this will stop the lines being blocked to other callers.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website