The way repeat prescriptions are ordered is changing. From the 4th August 2025 you will need to order your repeat prescription from your GP – not through your local pharmacy.
Please always allow 48 hours (2 working days) for your prescription to be ready.
Ordering repeat prescriptions via the NHS App (or NHS login)
The NHS App is the safest and easiest way to request repeat prescription – you have more control over your healthcare and it takes away the hassle of unnecessary trips to the GP surgery.
The app is easy to use, with a ‘Help’ section within the app to guide you if you hit a problem, and it allows you to choose where the prescription is sent. You can also order your prescription at any time that suits you. There’s no need to wait to join a telephone queue or wait until the GP surgery opens.
Order your repeat prescriptions online (via Patient Access)
If you wish to continue using Patient Access please login here.
Other ways to order a repeat prescription
Patients on long term medication can also order repeat prescriptions in the following ways:
- By post – send it to us with a stamped addressed envelope if you want us to post it back to you.
- We have also re-instated the prescription box for repeat orders, which is located on the ground floor opposite the lift entrance.
- Alternatively, you can hand in your request at the reception desk upstairs.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
Medication Reviews
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Prescriptions Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).
The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
Please click here for further information on the NHS website